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Malibu Wellness, a growing company passionate about healthy living, is looking for a Shipping Specialist to join our team. This is your chance to be part of a team that's not just fun and supportive, but also invests in your success through our unique Employee Stock Ownership Plan (ESOP). That's right, as a team member, you'll directly own a piece of the company, sharing in our wins and shaping our future together.
We're looking for a detail-oriented and team-spirited Shipping Specialist to join our fast-paced warehouse crew in Indianapolis. You'll play a key role in getting our products to our Malibu Wellness customers quickly and safely.
What you'll do:
- Pick and pack inventory as listed on orders received from the Customer Fulfillment Department for Malibu Wellness customers.
- Pack inventory carefully and in a manner to avoid damages in transit.
- Review due dates and shipment options to ensure cost-effectiveness and timeliness of customer orders.
- Prepare all shipments to be ready for pick up at the appropriate time as indicated by the carrier (FedEx, UPS, Amazon, or other trucking company etc.), Warehouse Senior Manager or request of Customer Support Senior Manager.
- Complete all necessary steps in preparing orders for customers with specific shipping instructions and needs for receiving inventory, including but not limited to placing items in bags, smaller case packs, special labeling, etc.
- Cross-train as back-up to all shipping areas [Amazon, and freight LTL].
- Assist in organization of warehouse, including the implementation of policies and procedures to improve efficiency and accuracy.
- Work with fellow team members to maintain a clean and safe working environment.
- Meet with Warehouse Senior Manager as needed to review the Open Sales Report to ensure no orders are delayed.
- Receive and review orders printed from Customer Support Senior Manager for completeness of information and clear instructions.
- Communicate with Customer Support Senior Manager with any questions on customer orders or changes which need to be made due to incorrect case quantities, incomplete addresses, and/or potential backorders.
- Notify Warehouse Senior Manager and/or Customer Support Senior Manager in the event of a potential backorder.
- Pick, pack, and ship customer orders within a 24 to 48-hour time frame, or to meet the due date indicated by customer.
- Re-stock empty bins with available inventory released and tagged from Production as directed by Logistics Manager.
Please note that this job description is not intended to be an exhaustive list of all responsibilities, duties, and qualifications required for the position. We may assign other duties to the position at our discretion.
Who You Are:
- You're a detail-oriented and organized individual with a strong commitment to accuracy.
- You have experience operating a forklift safely and efficiently.
- You're a team player who enjoys working collaboratively and also able to work independently.
- You're reliable and have a valid driver’s license.
- You have excellent communication and interpersonal skills.
Bonus points:
- Experience with StarShip software.
- Forklift certification.
- A passion for making customers happy.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
