Malibu C General FAQ

A: Yes, the entire Malibu C Hair Care Collection is color safe and Malibu C Wellness Shampoos are formulated without the use of sulfate surfactants, which can cause color to fade. The Malibu C Wellness Remedies gently yet effectively remove mineral buildup in the hair and any element including color that attached on top of the mineral buildup has the potential of being removed as well. To ensure successful removal of mineral buildup and therefore successful deposit of your color, we highly recommend you have an in-salon Malibu MakeOver or process a Color Prepare Wellness Remedy at home prior to your color to ensure color is not being deposited on top of a wall of mineral buildup in your hair.
A: No, Malibu C products are certified cruelty-free and 100% Vegan which means we do not test on animals nor use any animal by-products.
A: Vegan indicates that we use no animal by-products nor do we test our products on animals. It is important to many of our customers that their hair care is cruelty-free.
A: Sulfates surfactants can cause color to fade and both sulfate surfactants and sodium chloride (salt) can dry your hair and make it appear lifeless.
A: Yes, Malibu C products are very gentle and may be used daily, if desired, as they are formulated with only the highest quality wellness ingredients. Additionally, Malibu C Wellness Remedies are formulated with a patented vitamin complex.
A: Yes, the entire collection of Malibu C is safe to use during pregnancy.
A: Malibu C products are completely safe to use on infants and toddlers as they are formulated with wellness ingredients. Malibu C products are also safe to use on pets, as well. As with any personal care product, they should be kept out of children’s’ eyes.
A: Firstly, ask yourself the question, how do you define natural or organic products? If your response is that you want a product without any chemicals, realize that everything except light and energy is a chemical. Additionally, it is important to be properly informed with regard to the terms of natural and organic in reference to personal care products. The term “natural” in relation to personal care products is only a marketing term. Organic has no legal definition in the personal care industry. The legal definition of “organic” first legislated by the State of California and now by the United States Department of Agriculture’s National Organic Program (NOP) mandates that a product must be composed of at least seventy percent certified organic ingredients to be considered “organic.” However, this is only for foods and not the case for personal care products as there is no standard set by the personal care industry or by any state or federal government in the United States. Malibu C products are 100% Vegan and formulated with nature-inspired wellness ingredients.
A: The Wellness Remedies are formulated with a patented vitamin complex that gently, yet effectively, removes mineral buildup. Minerals hiding in your water attach onto your hair like a magnet. The Wellness Remedy weakens the magnetic bond and gently removes the minerals from the hair, revealing your true hair.
A: Our Wellness Remedies are formulated with a patented wellness vitamin complex and are therefore gentle enough to use as often as desired. For best results, we recommend you use your customized Wellness Remedy at least once a week.
A: Malibu C Wellness Shampoos and Conditioners gently cleanse and condition while helping to protect your hair and scalp from harsh minerals hiding in your water that can adversely affect your hair and scalp, but the Power is in the Packet! The patented vitamin complex formulated in each Wellness Remedy packet purifies your hair and scalp by removing any mineral buildup. Using your Malibu C Wellness Shampoo and Conditioner daily (or whenever you shampoo your hair) and your Wellness Remedy plus Miracle Repair weekly ensures radiant, healthy hair and scalp!
A: You will experience immediate results following your first 2-step At-Home Malibu MakeOver of your Wellness Remedy followed by Miracle Repair. Continued use of your Malibu C Wellness system will result in your best hair ever!
A: You may use any Malibu C Wellness Shampoo as often as desired as they are gentle cleansers free of harsh sulfate-surfactants.
A: All of the Malibu C Wellness Shampoos are very gentle and formulated with only the highest quality, non-harsh ingredients so they may be used daily or as often as desired.
A: All of the Malibu C products are color-safe and will not strip your color.
A: Malibu C Wellness Shampoos help to prevent minerals from your water attaching and building up on your hair; however, the Power is in the Packet, as the customized Malibu C Wellness Remedy removes any mineral buildup on your hair.
A: The Malibu C Wellness Remedies do not “strip” color; however, if you have mineral buildup on your hair, there is a possibility that as the Wellness Remedy removes the minerals, any color attached on top of those minerals would come off as well. We recommend an in-salon Malibu Makeover or the Color Prepare Wellness Remedy prior to your color service to ensure your color is attached directly to your hair and not minerals, so as to avoid this issue.
A: You may use Miracle Repair as often as desired however we recommend using it as once a week as your second step of your Malibu MakeOver following step one, your customized Wellness Remedy. 
A: Often people are able to tell if they have hard water by visually seeing mineral buildup on their shower heads or in their sinks, tubs and toilets. If you see a film on your shower door or a crusty buildup on your faucets, imagine what that mineral buildup is doing to your hair! You may also use a Water Hardness Test Strip to determine the level of hardness. Even if you don’t feel your water is “hard” or you do not see any visual signs of hard water, tiny dissolved solids of minerals are still hiding in your hair that attach to your hair. Anyone who showers in water needs Malibu C!
A: Yes. Even with a water softener, there are minerals hiding in your water plus water traveling through copper or iron pipes can pick up tiny dissolved rocks of those minerals which will bond to your hair like a magnet. Additionally, your water softener itself deposits salt into the water, which can also build up on the hair and cause hair to feel dry, dull and listless.
A: Yes, you can still use all of the Malibu C products with a keratin treatment. However; we recommend not using a heat source at the time of using a Wellness Remedy as the combination of heat and the vitamin formulated in the Wellness Remedy could potentially break the bonds of the keratin. The Wellness Remedy processed without heat will not affect the keratin.
A: Yes, you can still use all of the Malibu C products if you have a Brazilian Blowout. However; we recommend not using a heat source at the time of using a Wellness Remedy as the combination of heat and the vitamin formulated in the Wellness Remedy could potentially break the bonds of the keratin. The Wellness Remedy processed without heat will not affect the keratin.
A: If your hair had mineral buildup at the time of your henna service, then the henna did not deposit into your hair but rather it attached on top of the wall of mineral buildup in your hair. The Malibu C Wellness Remedy could potentially lift the henna when removing the mineral buildup that the henna is attached to. Therefore, we recommend doing your Wellness Remedy prior to your henna service to ensure there is no mineral buildup that the henna can attach on to revealing a more vibrant, longer-lasting henna.
A: Each Wellness Remedy packet is formulated for single use with the precise amount and percentage of ingredients necessary for superior results. Therefore, we recommend using an entire packet at least once a week when you do your 2-step At-Home Malibu MakeOver of your Wellness Remedy followed by Miracle Repair. Additionally, the vitamin complex formulated in the Wellness Remedies can oxidize very quickly when exposed to air and sunlight. This is why each Wellness Remedy is packaged in a hermetically-sealed packet to prevent the fresh vitamin crystals from being exposed to air or water until you’re ready to activate it for potent, powerful results!
A: Complete saturation of your hair with the Wellness Remedy is important for successful results so, yes, if your hair is extremely long (waste-length or longer) and you feel that one Wellness Remedy packet is not enough to cover your entire hair and scalp, you may activate a second Wellness Remedy packet to ensure full coverage.
A: Firstly, there is no harm to the hair if a Wellness Remedy is used on white, non-pigmented hair. The reason we state this recommendation on our Wellness Remedy packets is because the vitamin formulated in the Wellness Remedy fill the void of hair lacking pigment and when processed with heat or even with one’s own body heat, the result is much like heating sugar on the stove, the vitamin can caramelize, creating a beige, pink cast to non-pigmented hair. This caramelized effect does not harm the hair nor is it permanent. To prevent this from occurring however, we recommend not using heat when processing a Wellness Remedy. To prevent the caramelized affect, follow the Wellness Remedy with a thorough shampooing using Malibu C Un-Do-Goo Shampoo mixed with baking soda to neutralize the vitamin. A Malibu C Wellness Remedy may be processed on white hair that is color-treated.
 
© MALIBU WELLNESS INC. | PRIVACY POLICY | TERMS | SHIPPING INFORMATION | RETURN POLICY

All content on this site is for information only and is not intended to substitute for the advice available from your own medical professional. The information contained herein should not be used as a medical diagnosis and should not be used as prescription for any medication. It is very important to read the information on every product package. If you have or suspect a medical problem, you should promptly contact your health care provider. Claims made above have not been reviewed by FDA.

Malibu Wellness’ vitamin technology is a patented technology protected by patent #5,804,172.