I had a first-time client that wanted to go from black box dye to her natural color and a blue ombre. I washed her hair with Malibu C Un-Do-Goo and applied Crystal Gel for 20 minutes under heat. Shampooed out with Un-Do-Goo again and applied CPR with water for 45 minutes under heat. Shampooed again and dried. Color was gone!!! I was able to balayage her ends and give her the blue fashion color she wanted! Results achieved with ZERO damage! Malibu C never lets me down!!!