I tested our water with a pH test kit from Lowe's then realized the cause - hard water! No matter what color I dyed my hair, it always turned brassy. I would literally cry over the damaged appearance and brassy tones, feeling like I wasn't beautiful anymore. Then I tried Malibu C Hard Water Wellness Shampoo, Conditioner and Wellness Remedy packets. My hair went from this brassy orange to my natural, beautiful, auburn and blonde color after ONE use!! I could not recommend these products more!!