I always had city water until we moved to the country. The first year I had no idea what was going on with my hair. My color was fading quickly, my hair was very dry and I had split ends. My hair was overall disgusting. Friends told me about Malibu C so I bought two large bottles of the Hard Water Wellness Shampoo and noticed changes in my color lasting longer and my hair no longer being frizzy. I'm going to buy more and try the Hard Water Wellness Conditioner now, too.